Running a restaurant means wearing every hat — and that gets overwhelming fast.

That's why Welcome to Chinatown is partnering with Jacqueline Choi of Golden Group Foods (Golden Diner, Golden HOF) to offer pro-bono, 1:1 25 min consultations for small business owners navigating the business side of hospitality. Jacqueline (Jacqui) is a hospitality operations generalist with hands-on experience running the back-of-house side of a growing restaurant group — from payroll and HR to permits, vendor negotiations, and marketing. She offers practical, judgment-based advice for owners who don't have a dedicated back office.

Get advice on:

• Day-to-Day Operations: checklists, management meetings, menu updates, guest reviews, end-of-day reporting

• Marketing, Events & Partnerships: press collaborations, promos, contracts, social/newsletter planning

• Payroll, HR & Compliance: payroll systems, tip reporting, employee benefits, workers' comp

• Permits, Licenses & City Agencies: liquor license renewals, food service permits, DOB/DOH/OATH violations

• Money Management: cashflow, bookkeeping, sales tax, tax season prep

• Vendors & Negotiations: onboarding vendors, contract review, rate negotiation

• Growth Questions: evaluating expansion, timing, and knowing when to say no

About Jaqueline:

Jacqueline (Jacqui) is a hospitality operations generalist with experience running the business side of Golden Group Foods, which includes Golden Diner and Golden HOF. Her work spans everything that keeps a restaurant running behind the scenes: payroll and HR, permits and licenses, vendor negotiations, insurance and compliance, cashflow and bookkeeping support, and marketing and press. She offers practical advice for owners and operators who wear many hats — especially those without a dedicated back office.